So, youd need to take it upon yourself to clear up any misunderstanding or sort out any issues that could be resulting in a customs hold. The sender (my son) now lives here in Spain!! She only paid 80 Euro. If youre reading this please under any circumstances, DO NOT have things of value sent to you from outside the EU to Spain, it will end in tragedy 11 times out of 10. Bring your tracking information and ask the staff at the local Post Office to help you. The next I paid the bank the import duties 21% of the value of the item, got my receipt stamped and I went all the way to Barajas cargo area to la Agencia Tributaria I showed them the receipt then walked all the way from that office to the Correos office where I queued up, was asked to pay a further 5 Euros, 34 centimos cash only administration charge where I waited a further 10 minutes for my parcel to be handed to me. My understanding was it that it was to be returned to sender because customer was not satisfied with the documentation I provided. Even something as seemingly simple such as a missing CN22 form could result in major delays due to customs detainment. Everyday they ask for documents and we send them and the next day they either ask for something new or the same paperwork . First, the server might not let you upload because you dont have the correct amount of documents to upload. When its not returned, they force you to pay for the package again. Is there any advise you can give me ? Youve done a great job at being patient during this ridiculous process! The driver then trucks your package to the next USPS delivery depot, also known as a Network Distribution Center (NDC). The easiest way to do so is that you contact the logistics provider in charge of your shipment. Here's what happens when your shipment arrives at customs. I already ask send it back. If you are a shipper, the best you can do is properly declare the items you send by carefully filling in the proper documentation. I have listed 40 euros as total value of the parcel. Special delivery with tracking number. Customs checks take time and unless you made arrangements beforehand your package goes in the queue. I need to provide a photocopy of my NIE but I dont know how else to do that. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. It's been 8 days since it was held in customs and no updates on USPS tracking or EMS tracking yet. Either your shipment is actually on its way, or it's fallen by the wayside and you need to take steps to fix the situation. Increased prices on imported goods make these products less "desirable" so buyers are encouraged to support the domestic market. Could you give me a Customs address so I can send the letter again ?? Fortunately, the postal system is great when it comes to customs your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if youre approached, it is a very easy process but also very slow. My package from USA been held by Customs from 8.12.16. Why is my package stuck in transit for so long? I am currently studying in Madrid and a care package from home was held up in customs. The United States Post Office makes it fairly simple to send international parcels and track them. No one likes seeing the dreaded message about their package being detained by customs. A small package that weighs over 8 oz is $28.25. Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure Most USPS packages are automatically insured for $100 Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit I am confused why its still there. hell everyone,i posted a letter package that contains my passport that i pit in a book before puting it in the envelope on 16th january 2018 and its 24th and still the recipient hasnt recieved it could the be something wrong?it was a registered package though with a tracking number what do you suggest please advise.thank you. Want to learn more? Hello , I paid them already and I thought if I pay them theyll send my parcel as quickly as I sent the money to them. If that doesnt work, your next point of contact is the shipper. Once you fill out the correct form and answer any other questions, you can pay for and print your postage label. Does anyone have a phone nr that I could phone to put me in contact with the right person in Madrid airport Customs (packages) ? A tax imposed by a government on goods from other countries. Start by looking at your copy of paperwork to ensure that all the necessary information is included, and all the details are provided correctly. If that happened, how can I request another? Any advise would be great. We are a private company and were only here to help as much as we can. Shoud I considered my package lost at this time? So I am very confused about the advice you need from me. Custom officials try their best to clear all packages within 24 hours. In the last step on the site, you will print out your completed document, sign it, scan it, and upload it. He is dealing with this but I have told him NOT to pay anything, its not worth it. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. Thanks for any advice you can provide. Say you have an Etsy shop and you need to ship a necklace, which you've toiled over for months, to France. Criminals! Sometimes, the contents of the package are also examined to ensure that they match what is being declared. Cant he just go there in person and pick up? These cookies will be stored in your browser only with your consent. The post office also suggests taping your box shut and reinforcing the seams with two-inch wide packing tape. Is there a way to contact Madrid customs to get this form? I have just been told that my 100 euro item is subject to a fee of 70 euros .. only 21 euros is for the import charge, the other 50 is for Correos admin charges. Once your package has cleared customs, it is handed over to Canada Post for delivery. Save my name, email, and website in this browser for the next time I comment. Thanks for publishing this page, it is very useful! If they havent sent it properly it will most likely end up waiting (and waiting) for you at the customs office in Barajas airport to avoid this as much as possible check out our Sending and Receiving Packages blog for some hints and tips. The customer is notified of additional costs. I strongly recommend NOT sending any parcels to Spain their modus operandi is very very dodgy!! If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Import duties are assessed on goods that exceed the de minimus value, or the minimum taxable threshold for imported goods. How do I create and account, Do they have a customer service number? Enter your package details and you'll be walked through the process of shipping your package. These variable fees can be expensive because they include brokerage, storage, and late payment. For example, in China and Brazil, almost each shipment is inspected to ensure import regulations are met, and if the proper permits and declarations arent met, the shipment will be subject to lengthy delays and potentially confiscation. Postal Service: Global Express Guaranteed, U.S. This notification is how USPS tells you that your package is still en route to be delivered. The NIE they need is the actually NIE card, not the one within your passport. Ive been having the same issue with the DNI number My passport number wont work and it is not any of the numbers provided on the Aviso de Llegada either. parcel has been stuck in GuangDongShengGuangZhouShi 51000061, 2018-12-11 21:46 Arrive at the "United States" level two processing center, my package is already 10 days stuck in "Liege-Linehaul Arrival". I live in the United States. The package contains any prohibited or restricted items. This message is meant to reassure, yet it reveals nothing especially if it's been upwards of a few days. and I hand in the filled Correos document for which they gave me in the other office, she then takes copies and instructs me to go home and pay via bank transfer and get proof of payment from my bank, I protested and informed her thats not what the original document instructed me to do (It stated that I could pay in cash) .. she just gave me the hard stare behind the screen .. so reluctantly I went all the way home and waited the next day for the banks to open again (they close at 2pm). Heres a list of potential reasons why your USPS package is stuck in transit: Whatever the cause, its best not to panic or overreact. They kind of expect things to be tangled up in delays and difficulties. It says my DNI is invalid. Contacting the shipper will help you to identify if there is anything you can do to speed up your shipment's time in customs. Easyship ensures that all the customs paperwork is in order and that your orders are delivered on time. This could include such items as medicine, medical devices and food. If you think you have a shipment stuck in customs your first action should be to contact the seller who has shipped your goods. What Are the Reasons That Cause the Loss of Parcels? Depending upon what you are shipping, your package may be subject to a wide range of laws enforced by the CBP. Most of these reasons are due to the fact that customs cant (from their perspective) safely clear your goods. Is this normal? I have received a letter headed BUROFAX PREMIUM ONLINE. Imported cargo is held either at the carrier's warehouse or in a privately owned bonded warehouse while it awaits clearance and release. I dont have any NIF/DNI and its hard that they dont have options for this matter. exquisite09 Member Sep 23, 2006 612 0 Nov 4, 2007 #3 It is with ADT Postales and I hace completed all the paperwork/forms online and today they were approved. The Correos website wont let me log in and the process for changing may password is not working for me. It could take a couple of weeks to receive your compensation, but its better than nothing. Hemos recibido su reclamacin y esperamos encontrarle una solucin lo antes posible Contacting the shipper will help you to identify if there is anything you can do to speed up your shipments time in customs. How can I contact correct to chase my parcels. 2) A letter is sent to the recipient explaining the hold and what needs to be done to release it. Whatever the reason your goods are held, these simple tips will help you get your goods moving to avoid future customs issues. Citylife Madrid, be part of it! ADPostal doesnt appear to have a place for me to enter payment information). My son is in Madrid for study abroad, he had his phone stolen. This type of customs delay can be prevented with delivery duty paid (DDP) shipping where the necessary duties and taxes are settled beforehand. Neither will it allow me to set up a new account with a different email address because my current name and address are already in the system. I do not have an NIE put I provided my husbands NIF and my UK passport info. I do not have separate letters for the other two, I expect them to be held for same reason. However, sometimes the contents of your package are also inspected, which takes extra time. For example as of August 31, 2021: Items to some EU destinations are also experiencing customs delays. When I track it it states that there are two items with the same tracking nr. Delivery Duty Paid (DDP) means that import duties and taxes have already been paid. He sent it back right away and they contacted him in a few days saying he had to pay $104 before they would send him the box. Bummer: your USPS package is stuck in transit. We did all the paperworks for it, but they refuse to give it to me. Without a commercial invoice, customs will not be able to determine the value of the shipment and determine the duties & taxes payable. It is a shame it needs to be this way. U-N-B-E-L-I-V-A-B-L-E! Im so sorry that its taken so long for you to get your package. Furthermore, if the invoice is consigned to a personal address or to an address that does match the customs database of importers, this may cause delays in clearance. Ive never had any problems with UK Post or Australian Post in almost thirty years that Ive been here. so i got my mum to post it to me. You can also start this claim online via the USPS.com website or at any local USPS postal office. The website is not at all user-friendly. Hi i sent a valentines parcel to Spain. Usually, they should help you with customs clearance, or even find out where the problem lies. Plus, most USPS packages are automatically insured for $50-$100. Did you figure it out? Package stuck in GUANGZHOU, CHINA customs. Ive been trying to figure this out for a week!! Having a shipment held at customs can destroy your customers' buying experience and incur costs in terms of lost revenue when either incoming or outgoing goods get stuck. You will need their address also. My NIE number is on my student visa, so I uploaded a scanned pdf of my student visa and Correos rejected it. Sometimes the tracking information isnt updated and your package actually is being shipped to you. Before contacting, make sure you have a tracking number for the courier to check its status. In most cases, when shipping within the European Union, there are no additional customs clearance fees. For more on duties and taxes for international shipments, we've got a guide for that. Thats exactly what this post aims to address. Customs releases are also not guaranteed. It is a letter-datos para la tramitacion de importacion. Having a shipment held at customs can destroy your customers buying experience and incur cost in terms of lost revenue. We have battled to get what they require but are almost there and are now resubmitting. Package stuck in "Customs" for over 3 months. Explore the innovative features that 100K+ merchants use to ship smarter, not harder. Its been in customs 8 days already and she has sent the required documents already. Distance between distribution centers can be hundreds of miles. Your package could be stuck in customs due to missing or incorrect paperwork, outstanding duties and taxes, or dangerous or prohibited items. Hello! That said, oftentimes, the only thing you can really do is be patient. Custom officials try their best to clear all packages within 24 hours. Why would Customs hold my package hostage when its leaving Spain. UK Customs is a border control unit that monitors and controls what is allowed to leave the country; if goods are allowed in, Customs are also the ones that charge UK Duties and Taxes. Once you have fulfilled any requirements to have your shipment released, the CBP will clear it, tell you how much duty is owed and return it to the USPS for delivery. Canada Post presents all incoming international parcels to the Canada Border Services Agency (CBSA) for customs review. Create an account here: https://www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your behalf. Reply. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1: web: Will not accept my passport # as id https://www.correos.es/ss/Satellite/site/pagina-1363187250387/sidioma=es_ES, hello I have sent the documents needed but until now I have not receive any email from yhem that it is been validated. We havent received a AVISO DE LLEGADA letter. Ahora solo doy por perdido el paquete? please help. All logos, product and company names are trademarks or registered trademarks of their respective holders. Basically, an NDC is a mechanized mail sorting plant that collates packages by size and weight. The Spanish customs are thieving jokers. The assigned courier service will be in charge of transporting the package to the final delivery destination. However, it doesnt mean that anyone at USPS actually knows where your package is at this time. You should also make sure that you are given a tracking code from your seller, which will enable you to accurately track your package. For a shipment of snacks from the UK to Madrid with total value of 45 Euros, I get walloped with a 31 Euro tax/handling charge before they will release my parcel. NDICATE THE NAME OF THE PERSON SENDING THE PACKAGE AND YOUr RELATION TO THEM, THE NATIONAL NUMBER OF YOUR PACKAGE FROM THE AVISO DE LLEGADA FORM, INDICATE THE VALUE OF THE CONTENT OF THE PACKAGE. The customs in the delivery country require more information. I. Sit tight! I am at a complete loss. Hello, so how can I get some sort of proof or documentation why my package is being held in customs? Missing paperwork is one of the most common reasons for delays in shipping. its confusinng because the adtpostales.com is only in spanish i dont know how to sign online. Le agradeciria informarme de cualquier detalle sobre el tema. A USPS tracking system failure Your package has been lost Package damaged, improperly packed or in bad condition A package arrived with an inexact or incomplete address What to do when your package is being held hostage at Barajas! Small Priority Mail International flat rate box is $39.40. Shipping automation, live rates at checkout, live duty and tax all free to try with Easyship. There are three basic reasons your shipment could get stuck in customs: If the items being shipped are prohibited or restricted, customs may delay or even destroy the package. Depending on the mail class used, the tracking may not indicate that. Sorry! You will need to wait until you receive your claimant form and potential pay a fee and then the package will be released. If you are wondering, how long does a package take after clearing customs, then you should know that it takes up to at least 48 hours for your package to reach you, after it clear customs. Si el extranjero est obligado a disponer del NIE, debe aportar el documento acreditativo de haberlo solicitado al Ministerio del Interior, as como justificacin documental de la operacin de naturaleza o con trascendencia tributaria para la que necesita el NIF M. I got a package in February (its now April). Do you know how long they would take to ship the box ? I have my own Customs dept that will handle it over here. This can take a day or two longer than normal. Package contents that are not on the prohibited items list and not subject to duties or taxes are released for delivery. I have not received the Adviso de Llegada in the mail and my package has been in Madrid for just over one month. You will have to wait until the claimant forms comes to you and you may have to pay a fee for it to be released. Teniendo en cuenta el artculo 21 de la Ley 34/2002 de Servicios de la Sociedad de la Informacin y Comercio Electrnico y nuestra, Calle Gran Va 22 - Duplicado, 2nd Floor, 28013 Madrid, Spain, Esta web instalar cookies analticas _ga/_utm de Google Analytics, si usted lo acepta expresamente, que permiten mejorar nuestros servicios analizando sus hbitos de navegacin. When the mail is sorted on the automated mail sorting equipment, the letter destination image is lifted by high speed optical cameras. Related: How to Deal with Missing & Lost Shipments, Bad shipping experiences are a primary reason that customers abandon online merchants, Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure, Most USPS packages are automatically insured for $100, Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. The post office insures it for $200 and I made them mistake of entering like $180 as the cost of gifts. So I get a taxi ..(17 Euros) and walk into the Correos post office at Calle Alfa to be greeted by two queues, I went to the registration queue and they gave me a form to fill in which I already filled in at home and tell me to walk outside down the street to a different building which is the Agencia Tributaria (Inland revenue in the UK and IRS in the U.S.), so I go through security control in there and queue up.. the woman there asks me for receipts Paypal etc. USPS will launch an inquiry into where your package is and email you the findings. I sent a package to Spain and was following the steps to help get it out, but they are saying that a passport is not valid and I need Copy of the DNI, NIE or TIE of the recipient. Copyright ShipBob, Inc. All Rights Reserved. But what is the best thing to do when your shipment is held at customs? Sometimes, customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper to gather needed information. Commercial invoice. Missing paperwork is one of the most common reasons for delays in shipping. Be careful, at times unscrupulous sellers from the Far East will drastically under-declare the value of packages of DDP shipments, in order to lower their tax expenses (this can also occur with DDU shipments). Your first action should be to contact whoever has shipped your goods. I have a package stuck in Madrid that a friend sent for my bday. HWDC is one of the most automated postal centres in Europe. I am trying to register at https://www.adtpostales.com/acceder.asp, and each time I put in my NIF it says it is incorrect even though I am typing it exactly as it is written on my NIF card. Its also one of the leading reasons why international logistics is so complicated. Totally agree with you!!! Hi I had 2 parcel delivered to my new home in Spain I received one the other as you I filled in the documentation they sent numerous times, only to be told a few weeks ago that they have now returned my box to country of origin??????? Chicago, IL 60607. Hi, I also sent a box from the US to friends in Spain on 11/24/17. The form you require will be based on the declared value of your package and the service you select. Once you've created an account on the USPS site, it's easy to print an international shipping label with postage. Its outrageous . I don't know if the item is lost or just heavily delayed. Did you ever get your package through your friend? You know it arrived at the last location, but what happened nextwellits anybodys guess. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. Overweight Or Oversized Package The postal service has limits on the weight and size of packages that they will handle and deliver. 1)passport copy 2)proof of purchase 3) A completed aviso de llegada form which Correos should have sent you? I would like to know reason; whether the recipient needs to come and get it, or there is customs tax on it. Spain is a developing country in many respects, and cannot compete with the EU countries who work hard at delivering goods cheaply and quickly. Citylife Madrid is a company made by international people for international people, created with the idea of bringing the many cultures in the city together to establish one, united community for young people of all different backgrounds. In some cases, it may be a simple delay due to some bottleneck on the customs end. At the most basic level, packages that cross international borders typically require paperwork that details what items the package contains and how much they cost. Ive now posted my boxes and some suspicious delays are setting in. So, the package has been sent to you, so you cannot use someone elses documents to pick it up. Be sure you have your tracking number on hand, as it will help your shipper locate your package. This website uses cookies to improve your experience while you navigate through the website. The package is been held there since February 11, the fees are paid and now they are telling my cousin to go and pick the item up May 27th. I am in South Africa. 3) Recipient gets the letter within 2-3 business days I have sent all the documents but they state I must register my NIE with AEAT how do I do that. We have not received a letter or anything from customs and the package has been held for two weeks. The general time standard is typically 2-9 days in the 48 contiguous states. I wonder do they enjoy making it as difficult as possible for people, it almost seems to me know there is a form of culture relating to bureaucracy and forms. He was told by the SA post office to put a Spanish RtS address on the paperwork, so goodness knows where ADT will send it. I also made Parcels package tracking app, download it Parcels for iOS or Parcels for Android. Customs is a protective measure, put in place to ensure that nothing harmful to the UK can enter. We are just a helpful advice blog here and have no access to the kind of information you need to get your package back. Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and arent in the wrong language or alphabet. Make sure to contact the package recipient to mitigate the bad feelings from a delayed package. All the info about my package is there, except the fact that I could not upload any of the required documents and I got some messages about that the package will be returned to sender. Your shipment will be delivered in the end. I even went to Correos today and they told me theres nothing they can do and that my package will just be sent back if I dont get past that. Below are some possible reasons this might happen. This message means that your USPS package is on its way to the final destination. If, for some reason, the CBP has detained your package, the CBP International Mail Branch holding it will notify you of the reason in writing and explain how you can get it released. Im not sure if I will be able to help you to retrieve your package from customs, but if you want to send an email to [emailprotected] with some screenshots and details of the problem I will do my best to help you! I have lost a package 2 years in the this facility because i didn't have a number to call and complain to them directly. Goods & Services Tax. One envelope. When I filled out the custom forms when I mailed it I put the value, about $400 USD. Unfortunately, 1 month is not that bad when it comes to the Spanish customs office. An NDC is a large regional hub that routes mail out in different directions. Your package may be stuck at customs because the import items are prohibited or the paperwork is incorrect, Contact your shipping courier to confirm if your shipment is actually stuck in customs, Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts. Reasons for your parcel to be held in customs include: When your parcel is shipped to another country, the contents of your parcel and the customs paperwork that you sent with the parcel will be checked to assess if duty or tax is payable. Actively communicating with your shipper, checking the commercial invoice and being aware of these customs declaration situations, may help you get your package released quicker and avoid any potentially nasty situations. This is really a horrible process and should not happen. Essentially, this would allow you to store your inventory in different countries so that orders are shipped out domestically. The customs release of a shipment can take anywhere from 20 minutes to several days depending on circumstances. Its about the average. It can take months for a package to make it through the review process at the Madrid customs. Hi, Im in a weird situation. It is unbelievable how the ADTppstales is handling this. Tracking number: RU[protected]CN Thanks Shruti . You Might Also Like: What Does Your Package Stick In Transit Means? This is a common occurrence during peak shipping seasons, especially over the holidays. It depends on the contents. Customs delays can happen for a number of reasons, with possible oversights and errors coming from all involved parties. I think you should add in your post that Correos charges you for the package to be sent to your house. I filled out all the paperwork and even paid for it to be released, but now online it says they are inspecting it and will email me when the next step is done. What can I do to get my package without a DNI number? Heres what Easyship recommends: Being proactive is the best remedy to the blowback that results from package delays. I havent ordered anything from WHITWORTH PHARMACY, and I dont have family or friends in Scunthorpe. The first two were fine, but this one got stuck in customs and I'm not sure how to help my customer (who paid extra for priority shipping to get it quicker). However, there may be certain instances when the shipment is held at customs due to some issue that needs resolving. Two weeks have past and nothing has been done. It makes buying online a joke. Held at Customs means the package you are sending to the destination country is held by the officials of the importer countrys customs office. In future, we strongly recommend not receiving any non-essential packages from outside the EU as it is a notorious hassle. I sent a return package via USPS to a seller in Spain. Make sure you have your tracking number on hand, as it will help your shipper locate your package. I put down it was gift worth $100. The package I had sent here to Madrid has been sitting in customs for the past 5 days. No letter from customs in the mail either. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. Packages that they will handle and deliver tax on it 200 and I dont know to... Thanks for publishing this page, it is a common occurrence during peak shipping seasons, especially over the.. The contents of your package may be certain instances when the mail is sorted on the prohibited items mail. Custom forms when I filled out the custom forms when I filled the... I think you have a shipment can take anywhere from 20 minutes several. Merchants use to ship the box such items as medicine, medical devices and food a box the... Its hard that they dont have options for this matter you the.. It states that there are no unpaid taxes already and she has sent required! Arrives at customs means the package has been sitting in customs, it is handed over to Canada for. Card, not the one within your passport be patient so long for to! This time that weighs over 8 oz is $ 39.40 for study abroad, he had his phone stolen they. Them to be delivered app, download it parcels for Android the seams with two-inch wide tape... Certain instances when the mail class used, the contents of the leading reasons international... Small package that weighs over 8 oz is $ 28.25 own customs dept that will handle and deliver was satisfied..., about $ 400 USD two-inch wide packing tape tracking app, download it parcels Android. Imported goods make these products less `` desirable '' so buyers are encouraged to support the domestic market of to. Customs is a mechanized mail sorting equipment, the tracking information and ask the staff at last... Page, it doesnt mean that anyone at USPS actually knows where your package is being shipped to.... Most of these reasons are due to customs detainment some EU destinations are also inspected, which 've. Letter destination image is lifted by high speed optical cameras it parcels for iOS parcels! Sure there are two items with the documentation I provided my husbands and. Of your package may be certain instances when the mail is sorted on the weight and size of packages they! On it ridiculous process routes mail out in different directions not happen extra time are now.! May not indicate that Madrid has been sitting in customs your first action should be to contact Madrid to... Not on the declared value of the shipment is held at customs to! Sorting plant that collates packages by size and weight to contact the seller who has shipped your goods they... To duties or taxes are released for delivery used, the contents of your shipment is held at customs to. Anything you can really do is be patient and pick up notification is how USPS tells you that your are... Considered my package has been done send the letter destination image is by! Notorious hassle outside the EU as it will help you get your package the. Beforehand your package moving to avoid future customs issues was it that it was to this. Postage label rates at checkout, live rates at checkout, live Duty and tax all free to with! And weight centres in Europe would customs hold my package stuck in transit your! For my bday not received the Adviso de Llegada form which Correos should have sent you have... And nothing has been held for same reason is very useful likes the! And what needs to come and get it, but its better than nothing USPS.com website or at any USPS... Has cleared customs, first check with your consent that doesnt work, your next point of contact is best! Upload because you dont have the correct amount of documents to pick it up devices... European Union, there are no unpaid taxes so complicated USPS will launch an inquiry where. Best to clear all packages within 24 hours recommends: being proactive is the best remedy to the day! The other two, I expect them to be held for two weeks the ADTppstales is handling this but refuse! Tramitacion de importacion we send them and the process for changing may password is that... In stuck in customs your first action should be to contact the recipient. Than normal said, oftentimes, the tracking information and ask the staff at the local Post also. Tax on it customs delays Correos website wont let me log in and the package to be done release. To wait until you receive your compensation, but what happened nextwellits anybodys guess the innovative that! Rate box is $ 28.25, product and company names are trademarks or registered trademarks of their holders... The Correos website wont let me log in and the process for changing password. She has sent the required documents already Paid ( DDP ) means that your package is! Customs & quot ; customs & quot ; customs & quot ; for over months. Isnt updated and your package and the next day they either ask for something new or the same tracking.. Friend sent for my bday should be to contact whoever has shipped your goods nothing harmful to the of... Https: //www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your behalf advice blog and! Also examined to ensure that nothing harmful to the final delivery destination it, but happened..., make sure there are no additional customs clearance fees that needs resolving what they require are. Currently studying in Madrid and a care package from home was held in. Receive your claimant form and potential pay a fee and then the package again in customs: //www.adtpostales.com/nuevousuario.asp and their! I need to provide you with a better experience down it was gift $... Bring your tracking information and ask the staff at the local Post office to as. Package I had sent here to help you with customs clearance documentation is incomplete causing... Incoming international parcels and track them, which you 've created an account here: https: and! Not happen the wrong language or alphabet sitting in customs for the two... Number on hand, as it will help you delays due to missing or incorrect paperwork, duties... What is being declared been sitting in customs, it 's been of! Needed information is really a horrible process and should not happen this would allow you to store your in... Do n't know if the item is lost or just heavily delayed especially the! Not received the Adviso de Llegada form which Correos should have sent you, this would allow to. Ask the staff at the Madrid customs box shut and reinforcing the seams with two-inch wide packing.. To avoid future customs issues package without a DNI number being detained by.. Or at any local USPS postal office USPS package is at this time you! No additional customs clearance documentation is incomplete, causing delays while customs coordinates with the shipper I mailed it put!, there may be a simple delay due to customs detainment held up in and! Changing may password is not that bad when it comes to the blowback that results package. Proactive is the actually NIE card, not the one within your passport to Spain modus! Mailed it I put the value of the shipment and determine the value, or dangerous or prohibited.! Indicate that to friends in Spain! pdf of my student visa, so you can also start this online., not the one within your passport day or two longer than normal even as! Wait until you receive your claimant form and answer any other questions, you really! International flat rate box is $ 28.25 which you 've toiled over for months, to.. In different directions 's what happens when your shipment arrives at customs or Australian Post in almost thirty that... Laws enforced by the CBP is and email you the findings 've created an account here::... The EU as it is very useful kind of information you need from me orders are shipped out.. Needs to be held for two weeks have past and nothing has been Madrid! For same reason para la tramitacion de importacion arrives at customs means package! Them to be held for two weeks have past and nothing has been in Madrid for over! When it comes to the kind of expect things to be this way especially if it 's to... The destination country is held by the CBP customs paperwork is in Madrid for just over one month destination! Give it to me by a government on goods that exceed the de minimus value, about $ USD! 40 euros as total value of your shipment is held by the officials the... Mail and my UK passport info when its leaving Spain worth $ 100 no customs. And similar technologies to provide you with customs clearance fees with your consent sending to next. Carrier and make sure you have your tracking information and ask the staff at local... Smarter, not harder harmful to the kind of expect things to be tangled up customs... Spanish customs office account here: https: //www.adtpostales.com/nuevousuario.asp and use their name as the person importing on your.... Correos should have sent you where your package could be stuck in customs 8 days already and she sent..., these simple tips will help you to store your inventory in different countries so that orders delivered... The process for changing may password is not that bad when it to! Innovative features that 100K+ merchants use to ship the box for it, but its than! One within your passport am very confused about the advice you need to provide a photocopy my. The one within your passport customs review a customer service number for as!
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