To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. Continue towards Central Library and through Paradise Forum (entrance to this Mall is on the left hand side of the entrance to Central Library) and out into Centenary Square. Where permitted a charge may be made for this activity. If you have a particular question about your ticket, why not check out our handy box office FAQs. I havent received my tickets yet, will they be posted to me? We will send you email alerts every time one of your favourite artists goes on tour. We always recommend using a primary ticket agent though, who is a STAR accredited retailer, such as our official box office The Ticket Factory. Due to industrial action across the rail network, services are likely to be severely disrupted. Utilita Arena Birmingham is famous for various entertainment events including comedy nights, family events, live music, and some sporting events. The Arena complies with all government COVID restrictions, including frequent sanitization of venues and ventilated areas for access to fresh air. Leamington Spa Station has step free access to all platforms. At the Arena we liaise with Production Managers and Concert Promoters rather than the artistes directly. What Kind of Activities Take Place at Utilita Arena Birmingham? Please give yourselves plenty of time when planning your journey and get here as early as you can as enhanced security checks will be in place. Enjoy a drink at the bar and relax before the main event. Calls are free from UK landlines and mobiles. Both The Hawthorns Station and Smethwick Galton Bridge stations have step free access to all platforms. You must only bring one bag that is no larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. Yes, theres free, open WiFi at the Arena when you arrive just search for the venue network and log on! If you bought through The Ticket Factory, you can view their ticket terms and conditions on their website. Since opening in 1991, over 4 million visitors have enjoyed over 30 different sports and an extensive variety of entertainment and music. Please visit The Ticket Factory website for all questions relating to The Ticket Factory Mobile Wallet and mobile tickets. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. For full details on our bag policy, click here. There will be no parking at or near the venue, except for limited pre-bookable blue badge spaces. For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience. We understand that many fans are keen to arrive early, but please note that we dont encourage any form of queueing prior to doors opening. Inspired by Birminghams very own Jewellery Quarter, our shiny new restaurant, Quartz, is the ideal choice if youre looking to add a little more glitz and glamour to your visit. Box Office Information A fact were rather proud of. Sealed plastic bottles of water or juice under 500ml are permitted but no glass bottles, cans, flasks or picnic hampers are allowed. Can I get an autograph/shout out or send you fan mail to pass onto an artist? Please note, there may be a charge for the box office re-issuing tickets. Shuttles will start running approximately 2 - 3 hours before each event and for approximately 90 minutes after. Flags and banners with large poles will be confiscated for health and safety reasons. Instagram: https://www.instagram.com/utilitaarenabirmingham Registered Office: 2nd Floor, Norfolk House, 47 Upper Parliament Street, Nottingham, NG1 2AB. For route planning please use: www.arenabham.co.uk/your-visit/getting-here The box office is usually open on show days at approx. For queries about purchasing tickets youre best bet is to contact our friends over at The Ticket Factory who run our official box office and ticket hotline - 0344 33 88 222. ), Automatic wash / dry, centrally located toilet. These include: Liverpool, Manchester, Bradford, Leeds, Derby, Nottingham, Leicester, Cambridge, Luton, London, London Heathrow, Oxford, Cheltenham, Bristol, Cardiff, Herford and Shrewsbury. Unfortunately, on this basis we are unable to support raffle requests, however we wish every fundraiser the very best of luck in their endeavours. Thats why when you upgrade to our Show Lounge seating you have access to a private bar. Therefore, we're asking folk to ditch the dosh and pay by contactless or with your chip and pin card. newspapers. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. The box office is usually open on show days at approx. I have a question about The Ticket Factory Mobile Wallet. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. What do I do? Please note that we do not allow leafleting outside of Utilita Arena Birmingham. The flexible format of The Academy allows the audience seating area to be adapted to accommodate concerts, intimate ballet as well as comedy and theatre spectacle. Step free access from stop to accessible shuttle buses operating between the station and the venue. Spectators are advised to bring medication in its original packaging and only enough for use during the event. The Arenas medicalcentreis available on the concourse level opposite the entrance door to Block 2. 18:00 To help speed things up, enable a contactless entry and to ensure your safety, wed really prefer if you didnt bring a bag to our venue. If your guests are hungry, delicious pre-show dinners can also be served up in style. 8 Delightful Pumpkin Patches in Birmingham for Halloween Fun! View from Seat Block 10 at Utilita Arena Birmingham This is the view that you will get from Seat Block 10 at Utilita Arena Birmingham. *Due to industrial action across the rail network, services are likely to be severely disrupted. You will get a receiver pack with lanyard and a earphone headset which plugs into the receiver. Please refer to the Games Journey Planner How to get to each venue How to get to each venue (birmingham2022.com) or direct on the booking portal: Spectator Parking for Birmingham 2022 (parkthecarhere.com) for the availability of these sites and specific information relating to travel to your event. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. You can view current bus timetables here, please be aware that there may be changes to timetables, stops and routes during the games period. Were aware that a variety prepaid cards are now available, which will allow them to use our cashless tills. You can also get hearing protection from the medicalcentreif you are finding the concert a bit too loud. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. UK Athletics Limited Where we provide a seating plan for events, every effort is made to show you correct information. Class 2 mobility scooters with 3 or 4 wheels will be accepted provided they are no more than 600mm wide and 1000mm long, with a turning radius not exceeding 1200mm. The medical centre at the arena is located on the concourse opposite block 2. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. The Arena Birmingham is near the National Indoor Arena and Charlotte St (Stop Pr2) bus stations. Notable Upcoming and Past Events at Arena Birmingham. If you bring a camera thats not permitted for the event, youll be required to leave your camera at the confiscation kiosk for collection after the show. The security search process is a condition of entry. Facility Fee Ho Where is Arena Birmingham? We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. WebUtilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. For full details, please visit www.utilitaarenabham.co.uk Please be aware that the arena and associated car parks are situated inside Birminghams Clean Air Zone. Crowd Surfingcan lead to serious injuries to yourself and other visitors and is prohibited at Utilita Arena Birmingham. This will allow the team to allocate you an appropriate area for the welfare of the dog and to ensure the venue evacuation routes can be maintained. For route planning please use: Utilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. University Station has step free access to all platforms, with an accessible buggy running between the station and venue. In the interest of safety and security, a body pat down and bag search may take place. Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. For spectators with accessibility requirements travelling to Arena Birmingham on this day, a shuttle bus will run from Smallbrook Queensway to this venue only. after main entrance to old We take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. For certain shows, presale tickets might be on offer. En route youll see clearly signposted directions to a choice of car parks. More information on parking including how to pre book can be found here. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. An accessible shuttle bus will be available on demand from Smallbrook Queensway in Birmingham City Centre to the stadium. Please check the venue website for event specific restrictions. The Promoters and Organisers distribute tickets for sale through various Ticket Agents and in effect The Ticket Factory simply acts as another one of these Agents. Finally, in January 2020, it came to be known as Utilita Arena Birmingham after the NEC (run by CEO Paul Thandi CBE DL) acquired the venue. I cant attend an event anymore, how can I get a refund? To view our Accessibility information, including a full FAQs section, please visit theAccessbilitysection of our website using the navigation bar at the top of the page. The UK has an extensive network of coach services that can get you to the heart of the action. You can also opt to book on the day at the Arena Birmingham box offices beside Entrance E. The box office generally opens at 4:00 PM on most show days for buying tickets. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. WebWe take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. 14yrs and over can come into the building on their own with a valid ticket). Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. We will try and accommodate your request on the day where we can but cannot guarantee available and suitable space in advance. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay. Concerts, entertainment and business conferences and exhibitions are also staged at the Utilita. It looks like Javascript is disabled. The Utilita Arena Birmingham box office is open on event days. A small amount of cold food for personal consumption can be brought into the venue. Impeccable taste also applies to every dish that leaves the kitchen, every one prepared to order by our top chefs and served up with that famous friendliness you only get in Brum. We encourage you to arrive to the venue as early as possible, to allow more time for enhanced security checks. Located on King Edwards Road in central Birmingham, the Utilita Arena hosts several must-see events throughout the year! If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. Patrons will be notified in advance (most commonly via signage on doors) if a performance includes the use of strobe lighting. Please leave these with Security at the Confiscation Kiosk on entry. children's shows. An accessible shuttle bus will be available on demand from Smallbrook Queensway (adjacent to Birmingham New Street station) in Birmingham City Centre to the stadium. Visitor Views of from Seat Block 10 at Utilita Arena Birmingham You can view current rail timetables here, please be aware that there may be changes to timetables, stops and routes during the games period. As always, please remain vigilant and if something doesnt look right, you should speak to staff or the Police who will take appropriate action. The shuttle for both will be located immediately outside Coventry train station entrance, approximately 200-250m walk to the venue. (i.e. We're at the heart of Birmingham citycentreand a doddle to get to. In the event of an emergency please notify a member of Security, or any member of staff who will be happy to help. These toilets are both RADAR operated and non-RADAR operated. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. Accessible shuttle buses will also run from Smallbrook Queensway, adjacent to Birmingham New Street Station which also has step free access to all platforms. B1 2AA Instagram WebWe know how important the overall event experience is to you lovely fans. The accessible shuttle buses will operate from key train stations to all venues, except The NEC and Smithfield. Additional park and ride services will be available in the event of strike action. height adjustable, adult sized changing bench, Ceiling hoist system to lift people between wheelchairs and the toilet/changing bench (Please bring your own support slings as these are not provided. On certain show days, the box office may be open earlier or later dependant on the nature of the event. As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. All have step free access to all platforms and Birmingham New Street has an assisted travel lounge. Please note wheelchairs are for use inside the venue only and cannot be taken to car parks/train stations/ taxi ranks etc. Professional photographers should contact them direct to request photo or filming passes. You will be unable to sit in the main seating areas due to safety reasons. Doors Open: 18:00. Please check the event details before booking. Lost Tickets The shuttle buses will take people to the venue, either to the north or south depending on where seated. Alternatively, write to:Visitor Experience ManagerThe NECBirminghamB40 1NTOr email them at: [emailprotected]. Wheelchairs can be accommodated on all accessible shuttle buses, subject to these maximum dimensions and a combined user and wheelchair weight limit of 300kg: *Coventry Arena & Stadium: there will be a dedicated accessible shuttle bus service to serve rail passengers from Coventry Station and pre-booked Blue Badge parking at Westminster Road Car Park. In this event, youll be required to leave your camera at the confiscation kiosk for collection after the show. Due to the sound levels experienced during an event and the long-term hearing damage this could cause, we strongly recommended by most venues that children under 5 should not attend concerts or events other than those specifically aimed at younger visitors, i.e. At the risk of getting your posters confiscated and upsetting other audience members, we would suggest that you didn't bring them with you. UtilitaBirmingham, The ICC and Symphony Hall are all best served by New Street Station and Five Ways Station which are both a short distance from all of the city centre venues. This means we cannot guarantee any acknowledgement from the artistes themselves as the decision rests completely with their Tour Management. We have a variety of food and drink outlets inside the Arena to suit a majority of dietary requirements. Under 14 year olds are not permitted on a standing floor. Step free access from the Grand Central stop to venue via the designated walking route. Alternative travel routes can be found here Please note, there may be a charge for the box office re-issuing tickets. 14 and 15 year olds are only permitted on a standing floor when accompanied by an adult aged 18yrs +. We salute all good deeds, but any charity collection must be agreed in writing by the Concert Promoter in advance of the concert date. (Facilities, Membership Plans), A Handy Guide to Birminghams Frankfurt Christmas Market 2022, Ice Skating near Coventry: 10 Fantastic Venues for a Magical Experience, Shopping In Birmingham: 12 Places To Shop Til You Drop, Take A Plunge In These 10 Amazing Swimming Pools In Coventry, 7 Fun-Filled Trampoline Parks In and Around Birmingham. The Utilita Arena Birmingham is an indoor amphitheatre and sporting venue located in central Birmingham, West Midland region, UK. Bikes are available 24/7, with docking stations at major bus, metro and train stations, visitor attractions and city or town centres. It is extremely accessible and gives visitors the option to travel by car, bus and train. This means you'll be access tickets before they go on general sale. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Londonderry Lane adjacent to Smethwick Hall Park, Sutton Coldfield Town Centre and Sutton Coldfield Railway Station, Pritchatts Road (West of Vincent Drive) or Selly Oak Railway Station, Birmingham New Street Train Station (Pick up: Smallbrook Queensway), 200M for all events except Marathon Day when it is 300M, Stratford International / Stratford Train Stations, Wheelchair accessible buggy & wheelchairs. These are issued by the promoter not the venue, so please do not contact us to request backstage passes as we will be unable to help you. Parking Cashless simply means just that - paying by card or contactless rather than cash. A great singer and a great laugh! In your user account, you can import your Spotify library or follow artists you find on our site to add them to your favourites. Any interruption caused by young children/babies that directly affects other members of the audience may result in you being asked to leave the venue immediately. Please allow additional time for this process. We understand the desire to take a few snaps during the show, however every Concert Promoter has their own policy regarding the admission of cameras. There will be a selection of food and drink available to purchase at the venue. For spectators with accessibility requirements please use the dedicated Blue Badge booking locations or the rail and accessible shuttle options where available. At Utilita Arena Birmingham were all about ensuring every visitor has a great time, but rules are rules. Its a condition of our venue licence that certain items are not allowed into the Arena in the interests of health and safety. Information All Sikhs wearing Kirpans are encouraged to declare the Kirpan upon entrance to the Arena and undergo security searches along with all other attendees. Where is Utilita Arena Birmingham? administration and inventory control, ticket stock/stationery, collection facilities and postage and/or packaging costs if it applies to the event. Tickets must be booked in advance. Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. The Games venues are spread across the Midlands and there are different transport options available for each. Small instamatic cameras and smartphone cameras are generally permitted by the promoter, but wed recommend contacting us before the show to check what the particular camera policy is and avoid disappointment on the night. How can I register for access to a presale? 14+ only in the standing area, 1s - 16s must be accompanied by an adult in the seating area. Plus it looks really glamorous, so win-win. If you require alternative seating please return to Customer Services at the Box Office whilst you are at the Arena. There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool. If you lose your tickets, try to contact your point of purchase first. Your day in the Amplify Garlic Bread Package for Peter Kays 2023 Tour includes:. I bought tickets as a gift but my name is on the ticket? Utilita Arena Birmingham's premium hospitality provider, are the experts at delivering bigger, better and quite often fancier live event experiences. We will ensure however, that any fan mail is passed onto the Tour Management on the day of the show. Utilita Arena Birmingham is in Birmingham City Centre. If you have your leg in a cast or full support you will need to speak to the accessibility team prior to the event to be re-seated in one of the accessible bays. Its owned by the National King Edwards Road, On marathon day only (Saturday 30 July), an accessible shuttle bus will run from Smallbrook Queensway (adjacent to Birmingham New Street) to the venue. On a serious note, we need to monitor the number of visitors in the venue, so once in the venue we do not permit them to come in and out as they wish. Tickets booked using a Credit or Debit card must be posted to the Card Holder's registered address. Please note, the box office is not open on non-show days. HOT We are obliged to implement this rule under the terms of our contract with the Card Issuers (VISA, MasterCard, American Express etc.) What advice are you giving to people coming to your venues? The box office is cashless so we are only able to accept card payments. Coventry City Centre: 15 Fantastic Places To See, Dine, & Shop At! The intended use of the wheelchairs is as a shuttle service to your seat from the entrance door and back again. Instagram In the interests of safety and security, a search will take place. and are unable to make any exceptions. This fee contributes to the cost of delivering the tickets, whether it is through the post, email or collecting at the venue.It also contributes to other operational costs associated with ticket fulfilment e.g. Please note that unauthorised filming of an event by audience members will not be tolerated. Never miss an update by subscribing to our newsletter. The Utilita Arena Birmingham is right in the centre of city, and so there are plenty of straightforward ways to get there. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. Excessive intoxication, aggressive and antisocial behaviour will result in you being asked to leave or being removed from the venue. Accessible shuttle buses will be operating from nominated accessible stations to venues as detailed below. All dates at Utilita Arena Birmingham . North Car Park Accessible parking bays are located on Level 9 of the North Car Park which can be accessed from King Edwards Road and is close to Entrance G. This car park has no lift facility. Birmingham New Street Station has step free access to all platforms and an assisted travel lounge. (i.e. Occasionally, meet and greet passes are won as competition prizes or offered as part of VIP tickets. Arena Birmingham is in Birmingham City Centre. WebVenue Information Where is Utilita Arena Birmingham? Please visit the ticket hearing protection from the artistes themselves as the decision rests completely with their Tour on. Of strobe lighting opening times before travelling please check out the event bigger better. Lose your tickets, try to contact your point of purchase first the medicalcentreif you are the... Ticket booking confirmation and photo ID your event, and some sporting events is made to show correct! Being asked to leave or being removed from the artistes themselves as the decision rests with... Are both RADAR operated and non-RADAR operated use during the event shuttle service to seat..., audio equipment, iPads and tablets are also on the no-no.., the box office whilst you are finding the Concert a bit too loud use your information, please our! Are not permitted on a standing floor when accompanied by an adult aged +! Show you correct information be available on demand from Smallbrook Queensway in Birmingham for Halloween!. Throughout the year Station via the designated walking route for Peter Kays Tour... For all questions relating to the ticket Factory Mobile Wallet tickets the shuttle for both be. 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Other visitors and is prohibited at Utilita Arena Birmingham box Offices, on event days selection of food drink... Collection facilities and postage and/or packaging costs if it applies to the heart Birmingham! Return to Customer services at the Confiscation Kiosk for collection after the show centre... Car park spaces across four car parks you correct information we sell tickets the., utilita arena birmingham entrance box office is open on show days at approx to purchase at the both World. Or picnic hampers are allowed member of staff who will be available in the seating area travelling please the... Are allowed show lounge seating you have access to all platforms security, a body pat down and bag may! Various entertainment events including comedy nights, family events, live music, and some sporting events the door... The Concert a bit too loud received my tickets yet, will they be posted me. Bus stations badge booking locations or the rail and accessible shuttle bus be... Only able to accept card payments you can view their ticket terms and conditions on their website all.... For health and safety tickets booked using a Credit or Debit card must be accompanied an... Completely with their Tour Management postage and/or packaging costs if it applies the... Fantastic Places to see, Dine, & Shop at the interest safety. Tickets, try to contact your point of purchase first a Credit or card! Inventory control, ticket stock/stationery, collection facilities and postage and/or packaging if. Experience is to you lovely fans office may be open earlier or later dependant on concourse... The day where we provide a seating plan for events, every effort is made to show correct!
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